Privacy Policy

Canon Eye Clinic ("we", "us", "our") is an ophthalmological and optometric services provider registered in Nigeria under the Companies and Allied Matters Act 1990 (CRBN 371788). Our principal place of business is 89 Aka Road, by Kevin Street, Uyo, Akwa Ibom State, Nigeria. We are the data controller for the personal information described in this policy.

• Identity and contact details: name, date of birth, gender, phone number, email and address.
• Health information: medical history, ocular history, prescriptions, examination findings, diagnostic images and treatment notes.
• Insurance details: NHIS / NHIA enrollee information where applicable.
• Payment information: records of transactions and receipts (we do not store card details).
• Website data: basic technical information (IP address, browser, pages visited) collected by our website and booking tools.

• To deliver clinical care, including consultations, examinations, prescriptions and follow up.
• To schedule and confirm appointments, including reminders by phone, SMS, email or WhatsApp.
• To process payments and insurance claims.
• To meet legal, regulatory and professional record-keeping obligations.
• To send service updates, health tips and occasional marketing communications about our services and community programmes such as the free Saturday screening. You may opt out of marketing at any time.

Where you have given us your contact details, we may send appointment reminders, recall notices, newsletters and promotional messages about Canon Eye Clinic. You can opt out at any time by replying STOP to a message, clicking the unsubscribe link in an email, or contacting us at canoneyeclinic@gmail.com. Opting out of marketing does not affect care-related communications.

We do not sell your information. We share it only with:

• Members of our clinical and administrative team on a need-to-know basis.
• NHIS / NHIA and other insurers where you have authorised a claim.
• Laboratories, specialists or referral hospitals involved in your care.
• Payment processors and IT service providers acting on our behalf under confidentiality.
• Regulators, courts or law enforcement where required by Nigerian law.

Clinical records are retained for the period required by Nigerian medical record-keeping rules and professional guidance, typically a minimum of ten years from your last visit (longer for paediatric records). Marketing and website data are retained only for as long as needed for the purpose described.

We use access controls, encrypted databases, secure backups and trained staff to safeguard your information. No system is perfectly secure, but we take reasonable steps to reduce risk and respond promptly to any incident.

Subject to Nigerian law, including the Nigeria Data Protection Act 2023, you have the right to access your information, request correction of inaccurate data, request deletion where appropriate, object to certain processing, and withdraw consent for marketing. To exercise these rights, contact us using the details below.

We provide eye care to children with the consent of a parent or guardian. Information about minors is handled with the same protections set out in this policy.

We may update this policy from time to time. The latest version will always be available on this page with a revised "Last updated" date.

Canon Eye Clinic
89 Aka Road, by Kevin Street, Uyo, Akwa Ibom State, Nigeria
Phone: +234 803 672 5474, +234 807 777 8866
Email: canoneyeclinic@gmail.com